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Patient retention

Organizational priority to maintain highest quality subject care and overall subject experience extends to all subject interactions. Multi-faceted approach to retention:

  • Convenient visit reminder letters distributed in advance of protocol mandated visits 

  • On schedule, efficient and professional clinic experience 

  • Breakfast / lunch during the clinic stay together with coffee, tea, juice etc. 

  • Birthday / holiday cards 

  • Planned social events including updates on study and/or general information on research 

  • Annual gifts (e.g. tablecloths, books, diaries or gift vouchers) 

  • Study tools and patient guides 

  • Hassle free administration (e.g. travel reimbursement, clinic amenities)

 

patient retention

 

 

Benefits of the CCBR Model

  • Working with CCBR speeds up and drives efficiencies in clinical trials by offering greater numbers of patients across fewer sites

  • A Global Footprint covering more than 20 dedicated Clinical Research Centers in high density population areas

  • Uniform SOPs enable the tightest possible adherence to study protocols and consistency across all CCBR sites

  • Real-Time tacking of subject enrolment and trial progress ensures sponsors have the most up to date information, all of the time

  • Centralised, standardised billing affords better visibility into trial costs for sponsors

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